FREQUENTLY ASKED QUESTIONS

how many pieces are included in your suites?

Our Invitation Suites are quoted at our minimum offering of 4 pieces per suite. This includes invitation card, the mailing envelope, details card and response directive card. Our Clients do have the option to add on a traditional mailing response envelope, to make their project a 5 piece per suite, for an additional fee.

Our Save the Dates are quoted at a 2 piece per suite. This includes the save the date card and the mailing envelope.

Am I provided with embroidery design options, or am I restricted to the only and final design given?

IMPORTANT INFORMATION regarding our ACCENT EMBROIDERY ON PAPER:

Our accent embroidery on paper was thoughtfully dreamed up with the idea that each piece will have ACCENT (only) embroidery on the final printed invitation card. What this means is your card is not fully embroidered and only small elements will be organically but carefully chosen for embroidery, by me. Please see reference images if you’re uncertain.

After your project has been approved and sent to print, you will receive a one-page document containing permissions and necessary information for me to begin your set(s) of invitation cards for embroidery. You will be asked for your signature and to submit it back to me. As soon as we receive your signed document, I will begin embroidering your paper after printing has completed. This document will also be the location where you may communicate your preferences, if there are specific desired colors or details you would like me to consider. While I aim to accommodate your ideas, you are hiring an artist who may or may not believe certain suggestions may enhance the final piece, based on my expertise and our Brand. I ask for your full cooperation and trust that I will deliver your vision while combining Leslie & Paper’s Brand aesthetic to ensure the best possible end result. That being said, I cannot guarantee that I will incorporate your suggestions into the final piece.

Thank you for having faith in Leslie & Paper to deliver your one-of-a-kind heirloom suite. Now let’s get started!

Can I purchase design only services and have them printed somewhere else?

No, Leslie & Paper is a design-print company only. It is important for us to oversee the complete process from start to finish to ensure the highest quality for our clients. All of our full-service projects carry our small logo branding within the mailer’s custom liners. We also do not offer digital invitation suites.

How far in advance should I book my invitation order?

We are regularly booked 8-12 months in advance (with limited availability), so we encourage potential clients to reserve their design slot on our calendar should they be interested in our services.

when should i mail out my wedding invitations?

Save-the-dates

6 - 8 months before your wedding date

Destination Save-the-dates

8 - 12 months before your wedding date

Wedding Invitations

2 months before your wedding date, but we suggest longer if save-the-dates were not sent

Destination Wedding Invitations

3 - 4 months before your wedding date, but we suggest longer if save-the-dates were not sent

Who owns the property and rights to the designs once they have been produced by the Designer and paid for by the Client?

Leslie & Paper LLC retains the ownership of its copyright in any and all designs pursuant to federal copyright law. Any and all work produced in connection with, are expressly and solely owned by Leslie & Paper LLC and can be used at our discretion.

What if we love our custom designed artwork? May we buy the digital file for personal use only?

Yes. We offer Clients the opportunity to purchase rights to the custom digital artwork created for them should they be interested in using the Art on items L&P is not able to produce for them.

We have clients work with their wedding planner (or themselves) to use their custom artwork on tangible wedding details like cocktail foiled napkins, wedding cake, dance floor artwork, etc. The possibilities are endless. The extended use license does not allow any printing of our designs through a third party as Leslie & Paper is a design-print company only. It is important for us to oversee the complete paper goods process from start to finish to ensure the highest quality for our clients. Please email us for more information.

how long does it take to design and print my suites?

Our custom process usually takes between 8-16 weeks from start to finish from your wedding mail due date, depending upon the scope of work.

What is your return policy?

Due to the custom nature of all of our work, we do not offer refunds or returns. Also, please keep in mind when ordering handwritten envelope calligraphy, no two pieces will be identical. Should you have any questions or concerns on any of your finished pieces, please do not hesitate to contact us.

do you provide your services and ship internationally?

Yes! We provide custom stationery and calligraphy services for Domestic & International clients. We do not provide curation of vintage stamps or postage + mailing services for internationally-based clients when booked for custom wedding paper goods. This invitation suite accessory (vintage stamps) add-on service is only available for (USA) Domestic clients.*

*Internationally-based clients will have their wedding invitation suites mailed fully assembled by us minus postage. Internationally-based clients bear the responsibility of postage assembly + mailing only.

We are not responsible for any additional tariffs and taxes that may be charged by your local customs duty. These are not included in the total cost of your order. We recommend you research what fees may be in place in your country or state.